Frequently Asked Questions
Answers about Stabil-Eyes, shipping, returns, and our guarantees. Still stuck? A real person on the Falconview team answers at info@falconviewoutdoors.com.
Stabil-Eyes
Will it fit my binoculars?
Stabil-Eyes fits most modern binoculars: the slim, straight-barrel “roof-prism” type, as long as they have a standard 1/4-20 tripod-adapter thread. It fits sizes up to 7.5 x 5.5 inches, including 10x50 and 12x50 models. Use the fit checker on the Stabil-Eyes page to test your pair.
Does it work with high-power binoculars?
Yes, as long as your binoculars are a standard roof-prism pair with a 1/4-20 tripod-adapter thread and fit within 7.5 x 5.5 inches. That covers most 10x50 and 12x50 models.
How fast does it deploy?
From packed to glassing in 8 to 12 seconds.
Is there a learning curve?
No. Clip your binoculars in, extend the monopod, and glass. There is nothing to assemble and nothing to learn.
How much weight does it add?
Stabil-Eyes adds just 7 to 9 oz over a standard binocular harness.
Will it get in the way of my rifle, bow, or shot?
No. It rides on your chest, not your shoulder or sling arm, so it will not interfere with your rifle, bow, or shooting mechanics. It is made for spot-and-stalk, bowhunting, rifle hunting (standing or seated), 3D archery, and birding.
Can I share my binoculars or move them to a tripod?
Yes. The Talon&Perch™ Arca-Swiss quick-connect swaps your binoculars to a tripod, a window mount, or a hunting partner in one click.
Does it replace a spotting scope?
No. Stabil-Eyes is not meant to replace spotting scopes.
Who is it for?
Hunters, birders, wildlife watchers, sports fans, and anyone who glasses for hours.
Is Stabil-Eyes patented?
Yes. Stabil-Eyes is twice patented, with 2 US patents.
Is this legit, or just a gimmick?
There have been attempts to solve “Shaky Bino Syndrome” that were complex and gimmicky. Stabil-Eyes is not one of them: it is twice patented, deploys in 8 to 12 seconds, and is backed by a full year to prove it to yourself.
What is the guarantee?
Two guarantees. First, a full year to try it, any reason, for a full refund. Second, lifetime coverage: if a part is ever defective, Falconview repairs or replaces it. See Warranty & Guarantee for the details.
Shipping
Where do you ship?
We currently ship to addresses in the United States.
How long does shipping take?
Depending on the item, checkout offers Economy (5 to 8 business days), Standard (3 to 4 business days) or Express (1 to 2 business days). The options and exact cost for your order are shown at checkout before you pay. Not every option is available for every item.
Why did my order arrive in more than one box?
Falconview carries gear from partner brands. Those items ship directly from the brand that makes them, so an order with more than one brand can arrive in separate boxes, each with its own tracking.
How do I track my order?
When your order ships, we email you a tracking link. You can also sign in to your account to see your orders.
Returns & refunds
How long do I have to return something?
You have 365 days after receiving your item to request a return. If any product does not meet your expectations within that year, return it for a full refund of the purchase price.
How do I start a return?
Email info@falconviewoutdoors.com or use the contact form. If your return is accepted, we send you a return shipping label and instructions on how and where to send your package.
Items sent back without first requesting a return cannot be accepted. See Start a return for the steps.
My order arrived damaged, defective, or wrong. What do I do?
Please inspect your order when it arrives and contact us right away if an item is defective, damaged, or not what you ordered, so we can evaluate the issue and make it right.
Is there anything I cannot return?
Yes. Perishable goods (such as food), custom products (such as special orders or personalized items), personal care goods, hazardous materials, flammable liquids or gases, and gift cards cannot be returned. Items returned in non-resellable condition may get a discounted refund. Please get in touch if you have questions about a specific item.
When will I get my refund?
We let you know once we have received and inspected your return, and whether the refund is approved. Approved refunds go back to your original payment method within 10 business days. Your bank or card company may take some extra time to post it.
If more than 15 business days have passed since we approved your return, contact us at info@falconviewoutdoors.com.
Can I exchange an item?
The fastest way to get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Warranty & guarantee
What guarantees come with Falconview gear?
Two. The See For Yourself Guarantee gives you a full year to decide, for any reason or no reason, with a full refund. The Lifetime Defect Guarantee covers workmanship and materials: if a part is ever defective, Falconview repairs or replaces it. Read more on Warranty & Guarantee.
Does something have to break for me to use the 1-year guarantee?
No. The See For Yourself Guarantee is not conditional on anything breaking, tearing, or not working properly.
Do I need to register my guarantee?
For products that require it, yes. Submit your See For Yourself Guarantee registration, by mail or online, within 60 days of purchase, with proof of purchase including the date and location of purchase. Register your guarantee.
What is the deadline to make a claim?
Submit your request by mail or online by the 1-year anniversary of your purchase. A returned product does not need to reach us by that date, as long as you tell us by then. It does need to reach Falconview no later than 30 days after the anniversary date.
Contact
How do I reach Falconview?
Call 801-918-4117 or email info@falconviewoutdoors.com, Monday to Friday, 9am to 5pm MT. You can also send a message through our contact page.
Still have a question?
A real person on the Falconview team reads and replies to every message.